Below is an example of the error message that most people receive.


A break-in attempt was detected.
Contents of the CPSESSID cookie:
SCT (type 03): OVNFKE142222
Last Activity Time (type 01): 20110316111804
Total number of cookie sections found: 2


This error message indicates that you may be trying to access content from SSB through TUportal from multiple browser windows, tabs, or multiple computers. Please clear the cache of your browsers then close all of your browser windows and then try to access TUportal again.


If you are still having trouble, please contact the Information Technology Services Help Desk online at or by calling 215-204-8000.

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Source: Information Technology Services Help Desk
Telephone: 215-204-8000Location: TECH Center - Room 106
Website: email:
Last updated: 04/11/19
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